WD Bathrooms Takes Customer Service To The Next Level

WD Bathrooms has transformed its services to enhance the online shopping experience for its customers.


WEBWIRE – Tuesday, December 04, 2012

The online retailer’s website features a range of improved services and new in-house systems that run the product database and analyse each order to make buying even faster and easier.

Customers will notice some significant changes including:  

A new website

Better delivery options

An improved checkout system can automatically work out the delivery price from a postcode, reducing input errors which could cause delays
Brand new delivery options make it easier and more convenient to receive a delivery:

Customers can now also enjoy an extended 14-day money back guarantee instead of the standard 7 days so it is easier for them to change their mind if they order the wrong product.

Managing Director, Mark Wilson said “Online customers have high expectations and want a shopping experience that is straightforward and pleasurable. We have upgraded our systems to make it easier to buy a new bathroom from us and have it delivered, and we now offer help and advice on installing it as well.”



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Contact Information
Kirsty Pickles
Sales
WD Bathrooms
Contact via E-mail


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