CastleCasino.com Releases Live Chat Support Feature
Castle Casino has announced a new initiative in order to provide more comprehensive player support with their latest ‘LiveChat’ feature. This new addition allows players to communicate via instant message directly with support staff 24 hours a day through the website.
The premise behind the new software is quite simple; to try to make sure that players don’t have any problems whatsoever during their time at Castle Casino, if any problems do arise, then they can resolve them as quickly as possible. Players can access the LiveChat feature from anywhere on their website simply by clicking on the ‘Chat Now’ option on the bottom right of the screen.
Alex Robinson, head of customer support at Castle Casino, has said “This is ideal for all users, it provides quick and easy support without the hassle and nuisance of having to wait for a reply by e-mail or being put on hold over the phone. They are able to resolve all problems quickly so you can spend less time worrying and more time enjoying yourself at Castle Casino. You can even use this feature to ask about promotions, or perhaps if they haven’t made something clear, you can ask their representatives to explain it to you. Any time you need help, just ask!”
Castle Casino has always aimed for maximum customer satisfaction, with phone lines and various email addresses available at all hours of the day.
About Castle Casino
CastleCasino.com live casino was launched in July 2010 by Castle Entertainment Limited (UK Company No. 07161411) and is powered by Visionary iGaming software.
Castle Casino provides classic games like live roulette, live blackjack and live baccarat, as well as over 50 video slots, RNG blackjack and roulette, video poker and other less common games like keno, bingo and casino games based on Texas Hold’em.
- Contact Information
- Alex Robinson
- Support Manager
- Castle Casino
- Contact via E-mail
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