Gaughan Companies Earns A+ Rating from Better Business Bureau
Forest Lake, MN - On September 25, 2012, the Better Business Bureau (BBB) in Minnesota and North Dakota awarded Gaughan Companies with its highest rating: A+. Grades are awarded based on several criteria and range from A+ to F.
Gaughan Companies President, Patrick Gaughan, said of the rating, “Obviously we are very pleased with this recognition by the BBB. Because they are an independent third party evaluator, BBB ratings carry a lot of weight with consumers. And a rating of A+ publicly validates the efficacy of our business model.”
The BBB’s rating system reviews 16 different grading elements ranging from tenure in the industry and business acumen to consumer complaint volume and government action. Points are awarded (or subtracted) in each category and the sum of all 16 categories is used to determine the letter grade awarded.
According to the BBB, Gaughan Companies’ rating was influenced by a strong score in industry tenure, as well as excellent complaint handling processes. The news from the BBB was not a surprise to the team at Gaughan Companies, according to Patrick Gaughan. “We’ve been in this business for more than 40 years, and throughout our history we have always infused our business model with a focus on integrity, ethical behavior, and a strong system of personal and professional values. We’re thrilled with the A+ grade, but the fact is, we’d have been extremely disappointed in anything less.”
For more information about Gaughan Companies or their A+ rating from the BBB, please contact Penny Yohnk at firstname.lastname@example.org.
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- Executive Vice President
- Gaughan Companies
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