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Valuechat Provides Interactive ICR Software Solution


WEBWIRE

Businesses can increase revenue and customer interaction with a new chat support software from Valuechat. With this web chat software, any company can have a 24/7 online response that can be augmented by live support. As one of the best ICR software packages in the business, Valuechat allows users to enter common questions and answers so that live operators do not always have to be present.

Instructions on how to add ICR to website are very easy. Valuechat provides companies with a simple code that launches the interactive chat response within minutes. Confused about the process? Just click on “how to add chat to my website” to get step-by-step instructions.

Valuechat is the best support software because it eliminates messages indicating that live chat is offline. Waiting periods are eliminated as chats start immediately, helping companies satisfy and retain customers longer. This ICR software can handle multiple visitors simultaneously and may be programmed to communicate in several different languages, which answers the question on how to improve conversion rate using this software.

By adding Valuechat to a website, users can track all online conversations through time and date stamps which will help increase sales and allow you to review visitor’s experience. In addition, the software forwards unanswered questions and sends email to prospective customers when answers are reached.



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