Airport in Iceland commended for its customer service

Iceland’s main airport, Keflavik International Airport has been commended for its customer service during exceptionally bad weather this winter.

Unlike most airports in Europe, KEF stays open during bad weather, with flights running as normal, and delays as little as possible.

The airport‘s CAT II approaches provides enhanced low visibility operations during poor conditions, such as snow, sleet, and fog. Its runways can also handle all kinds of aircraft, including wide bodies.

KEF shares a partnership with Iceland’s domestic airports dotted across the country, including those in Akureyri, Egilsstadir, and Reykjavik. This allows for airport traffic to be diverted last minute in case of emergencies.

Stated within the Airports Service Quality survey, passengers found Keflavik International Airport to be calming due to its friendly atmosphere and relaxing ambience.

For more information regarding Keflavik International Airport, visit www.kefairport.is/en.

Additionally, Keflavik International Airport released the January edition of its trade magazine, Airmail, which features up-to-date information on its services. Click on the link to view it online: www.kefairport.com/airmail

Contact Information

Gudny Maria Johannsdottir

Manager Business Development

Isavia

gudny.johannsdottir@isavia.is