Computerized Screening Receives Frost & Sullivan Award for its Tremendous Success in Retaining Customers and Adapting Solutions to Meet Client Needs
June 15, 2006
Palo Alto, Calif. — Frost & Sullivan presented Computerized Screening, Inc. (CSI) with the 2006 Frost & Sullivan Award for Customer Service Leadership in the U.S. blood pressure monitoring market based on the company’s success as a visionary pioneer in preventive care technology. The Award lauds CSI’s responsiveness to customer needs and continued focus on long and short-term customer profitability goals.
“CSI’s in-store health stations kiosks combine a patented, accurate blood pressure and weight measurement device with the power and convenience of the Internet,” says Frost & Sullivan Industry Manager Antonio Garcia. “This enables users and healthcare professionals to utilize comprehensive and personalized monitoring and information.”
“CSI is proud of its’ accomplishments and this award recognizes our dedication to the use of technology to provide better healthcare and our innovative approach to disease management. We appreciate this award from Frost & Sullivan and continued support from our clients, says Charles Bluth, Founder & CEO of CSI.”
CSI technology is non-invasive, fully automated and includes telemedicine capabilities. It allows users to communicate immediately with healthcare providers and to simultaneously transfer screening test results and information to health care providers, insuring rapid response and treatment. Additional non-invasive devices such as pulse oximetry and spirometry can be integrated with the CSI Health Station along with a port for the download of personal glucometer results. Health Stations also incorporate a Personal Medical Record feature, affording consumers the opportunity to compile data and store test results, and to communicate the results to their healthcare professional electronically or through a printout.
Health Stations are tailored according to client specifications and contain customized information on local health care providers including physicians, hospitals and crisis centers.
“A particularly innovative feature of these kiosks is that employers can choose how their Health Station model stores data,” notes Garcia. “Some stations are truly stand-alone, with all data stored at the station at the employer’s site, while others store data on servers based at CSI that is secure and retrievable 24/7 by authorized personnel.”
According to employers and validation studies by renowned Universities including MIT’s Agelab, and the Loma Linda University School of Public Health, the CSI Health Station provides user-friendly, highly accurate blood pressure readings, substantially increasing consumer monitoring convenience. CSI is FDA approved now, and later this year will be certified ISO9001:2000 and ISO1345:2003.
Employers are also of the opinion that the monitoring stations have helped reduce absenteeism and increase productivity among the workforce since an in-house health station helps save staff time. Further, corporations feel that the health stations provide complete wellness programs to the staff at minimal cost and greater efficiency.
CSI equipment has performed more than one billion blood pressure tests, been awarded four patents for its innovative technology and systems, and established a presence in over 3,500 corporate and retail locations, numerous public health entities and government facilities nationwide. Based on the company’s success in retaining its customers and customizing the health-stations to the client’s requirements, Frost & Sullivan is proud to present CSI with the 2006 Customer Service Leadership Award in the U.S. blood pressure monitoring market.
Each year Frost & Sullivan presents this Award to a company that has demonstrated excellence in customer service leadership within the industry. The recipient company has shown tremendous responsiveness to customer needs and has continually focused on long and short-term customer profitability goals. In addition, the recipient company demonstrated flexibility in tailoring their product offerings to suit customer businesses.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Computerized Screening, Inc.
Computerized Screening Inc. (CSI) is a privately held medical device manufacturer, healthcare technology, disease management, marketing and information company. The centerpiece of CSI’s health complement is the CSI Health Station, one-stop health information, and screening technology that features four patents. Included in these is a patent for the most accurate, non-invasive automated blood pressure measurement device in existence today. CSI was founded in 1978, with a mission to offer affordable, accurate blood pressure and heart rate testing in non-clinical settings. One billion tests have been performed in CSI’s twenty-eight years, and CSI is achieving its founding corporate mission to provide individuals with access to accurate, affordable health assessment tools and information that encourage wellness and disease prevention. CSI is based in Reno, Nevada. Their website is http://www.computerized-screening.com
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company’s industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.awards.frost.com or www.patientmonitoring.frost.com
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