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Kuoni utilise innovative technologies in new 2012 brand campaign

Kuoni has revealed the innovative technologies it has employed for its 2012 brand campaign to ensure its tactically-led campaign will be a truly interactive experience.


Kuoni, a leading travel brand, has announced its aim to optimise digital channels with its 2012 integrated marketing campaign.

Over and above traditional marketing channels such as national and regional press, outdoor, radio and direct mail, the online elements of the campaign offer exciting new innovations and creative thinking from Kuoni.

These innovations include the use of augmented reality in all national press and magazine advertising which the company hopes will reinvent print advertising by creating a two-way communication. Kuoni is one of the first UK tour operators to use augmented reality whereby consumers will be prompted to view extra content and video through smartphones and iPads using image recognition technology from Aurasma.

Martina King, Managing Director of Aurasma said: “Kuoni are natural partners for Aurasma because like us, their business is all about creating memorable experiences for people. This campaign is visually stunning and includes the first ever integration of a ’click to call’ feature in the app. This makes it engaging and fast tracks the consumer journey from print brochure to booking line.”

Naomi Wilkinson, Kuoni’s Head of Marketing added: “With a significant proportion of our online traffic coming from smartphones and tablets, augmented reality felt like the next logical step in creating a seamless multi-channel experience for the Kuoni customer.”

Kuoni has also employed dynamic creative messaging in online display advertising for its new campaign. Over 240 creative message variations have been created, all based on a consumer’s journey and level of interaction with the Kuoni website. In this way, future messaging can be tailored to the individual experience and stage in the booking process. Matt Dailey of Media Edge CIA commented: “The importance of relevancy, personalisation and context in marketing messages cannot be underplayed in driving increased conversion levels for businesses like Kuoni. Dynamic creative messaging has moved this opportunity to online display campaigns, enabling the levels of relevancy and personalisation that consumers expect and that drive them to re-consider Kuoni and take action.”

Furthermore, Kuoni launched a social media competition on Facebook that allows fans of the company’s Facebook page to get involved and create their own “Requested by you…Crafted by Kuoni” campaign poster. Entrants can choose an image from the Kuoni brand images and write their personal holiday requests for a chance to win a £2,000 Kuoni Gift Card for their next holiday. The competition runs until February 29th 2012.

Naomi Wilkinson commented: “Kuoni has successfully established Facebook and Twitter pages with 15,000+ and 5,000+ followers respectively. The Facebook competition is a way for customers and followers to engage with Kuoni in a fun and creative way whilst bringing alive the essence of the campaign.”

This new innovative approach seeks to provide a truly multi-channel experience to the consumer and reinforces Kuoni’s innovative ethos.

About Kuoni:
Kuoni was established in 1906 in Switzerland by Alfred Kuoni, a visionary adventurer and explorer of his time who opened some of Europe’s first travel agencies. For 105 years Kuoni has been creating holidays with a spirit of adventure and has been recognised consistently, winning coveted awards such as The World’s Leading Tour Operator for 11 years in a row at the World Travel Awards, Best Large Tour Operator at the 2011 Daily Telegraph Ultratravel 100 Awards for five consecutive years, best Luxury Tour Operator at the Sunday Times Travel Magazine Readers’ Awards and has also scored most highly in the Which? Top 20 travel company survey 2011. Kuoni has also been voted Britain’s Best Long-haul Tour Operator by travel agents for the past 29 years.

Kuoni offer tours across the globe, including Dubai holidays, Sri Lanka holidays, Florida holidays and Caribbean holidays, as well as many tours suited to honeymoons.

PR contact:
Nicky Betts
Kuoni Travel Ltd
Kuoni House
Deepdene Avenue
01306 744 669


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