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Care Home Claims Experts Warn Against Consumer Negativity

Experts in care home claims and claiming back costs have warned consumers against developing a negative impression of the industry.


The warning comes following last month’s high profile BBC investigation into Steve Long, director of Universal Group.
Mr Long claimed to be able to protect personal assets against charges for care by setting up a trust, for which he charged £3,000.
Long’s business practices were called into question after he told an undercover BBC Inside Out reporter “I’m here to show you how to avoid care home fees…” and went on to claim that, providing the client had not already been assessed by the local authority, using a trust to avoid care fees was “straightforward”.
However solicitors and local authorities have denied this is the case. Speaking to the BBC, wills and administration of estates solicitor Caroline Bielanska said: “If you put your assets into a trust deliberately designed to avoid care fees then the local authority can treat you as though you still own the assets"
Simon Thompson, managing director at Precision Claims - a company specialising in making care home claims for families and individuals that have been wrongly charged, said “There’s a real danger that cases like this will lead to a generalised, negative view of the care home costs claims and fee exemption sector.
“This could result in a lot of people missing out on the opportunity to claim back the money they are owed.
“In truth, anyone whose primary need is to receive nursing care is the responsibility of the National Health Service. So anyone in a care or nursing home because of mental or physical needs may be eligible for fully funded care.
“It’s even possible to make retrospective care home costs claims for money paid on behalf of residents who have since died.
“If you’re thinking of making a care home claim for costs, please don’t be put off by negative publicity – there’s a real chance you’re owed money.”
Precision Claims specialises in helping families and individuals claim back care home costs. For more information about the firm’s services, visit:


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