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npower urges homeowners to prepare for cold temperatures

npower is urging homeowners to prepare themselves for cold weather after seeing a surge in boiler repair call outs last winter.


npower, the UK based energy supplier, has revealed that it received an 80 per cent increase in call outs to homes with broken boilers last year and as a result, is urging homeowners to properly prepare themselves in preparation for the cold winter months ahead.  

With the Met Office predicting cold snaps, it looks as though winter could finally be on its way and if last year’s temperatures are anything to go by, npower has predicted that some Brits could soon be experiencing problems with their heating systems in the run-up to the festive season.

Last year, npower, which services and repairs boilers, saw call outs to broken boilers increase by 80 per cent in December alone as a direct result of the fiercely cold weather. With the possibility of this year’s temperatures plunging well into minus figures, they are urging homeowners to prepare themselves. .

Chris Thewlis, operations manager for npower, says: “Many homeowners don’t give a second thought to their boiler until the cold weather kicks in. Having your boiler serviced beforehand could detect any small problem that might lead to a major disruption to your heating during a particularly chilly period.  Dealing with a potential problem before it escalates could save you time and money.”

The cold weather in Britain often has homeowners calling in to their energy supplier and asking for a gas boiler service or repair. Though people with newer boilers may have repair costs covered by their warranties, many homeowners with older boilers face steep repair bills when their boiler breaks down. As a result, npower has urged people to service their boilers before the cold weather hits to avoid potentially expensive repair costs.

Chris also urged homeowners to make sure they have the right amount of loft insulation, which can be a key tool in heating a home. Loft insulation can also be a significant energy saver, saving homeowners money on energy bills as well as helping to keep them warm.

The recommended amount of loft insulation is 270mm, but government figures released by the Department of Energy and Climate Change earlier this year suggested that more than half of homes in the UK aren’t insulated properly.

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About npower:
npower is one of Britain’s largest energy suppliers; supplying gas and electricity to 6.6 million customers across the UK.

npower has been awarded platinum status in Business in the Community’s CR Index and is one of twenty-nine companies to have achieved the CommunityMark since its launch. All CommunityMark achievers have been recognised for demonstrating excellence in their holistic and strategic approach to community investment.

PR Contact:
Nick McHugh
Bridgwater Road
01905 340876


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