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Plymouth Citybus tickets now available online thanks to SecureTrading


October 27th, 2011, Bangor - Plymouth Citybus passengers can now purchase tickets online in advance of their journeys via, as a result of the bus and coach operator’s new partnership with SecureTrading, the UK’s leading independent online payment processor specialist.

The website – developed by web design agency Imaginet - accepts all major debit and credit cards, and will benefit the 14 million customers that rely on Plymouth Citybus’ local transport services each and every year.

Tickets purchased online are in practice activated on the passenger’s individual ‘key smartcard’, which – once activated – can then be swiped on the bus’s smartcard reader. The website enables the purchasing of season tickets, multi-buys, day returns and many other travel options.

Plymouth Citybus is looking to offset the initial transaction and website maintenance costs against anticipated increased ticket sales. Peter Oliver, Commercial Manager of Plymouth Citybus, explains: “By launching our first ever online payment system, customers can now buy tickets at their convenience, without having to visit one of our Travel Centres. This has made our operation more efficient, eased congestion and is improving customer satisfaction by helping to make public transport as easy to use as possible. SecureTrading has provided a very good level of service throughout, and we are extremely happy with our new capabilities”.

Plymouth Citybus is part of The Go-Ahead Group, which is responsible for many regional transport services throughout the UK and makes use of SecureTrading’s reliable and secure internet payment gateway for many of its other local operations.

Tim Allitt, Head of Sales & Marketing, SecureTrading, comments: “In addition to the core functionality provided by our solution, Plymouth Citybus is also able to use our service as a virtual payment for other transactions within the company for items not available online – such as coach bookings and model bus sales. Going forward, we are looking to

expand its payment capabilities even further, and are currently exploring the possibility of taking payments from students using the Plymouth Citybus website pre-book grammar school bus network”.

About Plymouth Citybus
Plymouth Citybus was formed in 1986 to take over the operations of Plymouth City Council Passenger Transport Department. However, its origins can be traced right back to 1892 when its predecessors introduced horse trams to the Plymouth, Stonehouse and Devonport areas.
Today, Plymouth Citybus is at the heart of the local community; the company employs over 400 people to provide the premier bus network for over 14 million passengers each year using a fleet of 130 single and double deck buses. The sister company, Plymouth Citycoach, offers an extensive range of tours and excursions from the Milehouse depot.

For more information, visit

About SecureTrading
SecureTrading is the UK’s leading independent payment processor, providing online payment processing and merchant account systems for all types of businesses via the most reliable and secure internet payment gateway.  Founded in 1997, the company’s fast, reliable and professional online card payment services enable its customers to accept credit cards, debit cards and other payment methods such as PayPal and Ukash online and via a virtual terminal.

SecureTrading also offers the most comprehensive suite of counter-fraud services available. From its core services of 3-D Secure, CVV2 and AVS to SecureTrading Fraud Score enabling IP checking and SecureTrading Identity Check which enables full KYC checks, the company reduces significantly the threat of online fraud to businesses.

For businesses looking to expand internationally, SecureTrading supports Dynamic Currency Conversion as well as European payment systems including ELV, iDeal, Sofortüberweisung and Giropay.

For more information visit

Zara Camble                    Michael Gwynne
Account Manager                Marketing Executive
Fieldworks Marketing                SecureTrading
Tel: + 44 (0) 845 034 5602            Tel: + 44 (0) 1248 672 078


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