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Citel SIP Handset Gateway Solution Now Rated “Avaya Compliant”


Jun 01, 2006

SIP Handset Gateway Allows Enterprises to Benefit from Avaya’s Next-Generation SIP IP Platform while Using Existing Infrastructure

SEATTLE — Citel, The VoIP Migration Company™, today announced that its SIP Handset Gateway is compliant with key Internet protocol (IP) telephony solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services.

The Citel Handset Gateway helps businesses migrate to a next-generation IP telephony platform, while maintaining much of their existing handset and wiring infrastructure. The solution now is compliance-tested by Avaya for compatibility with Avaya Communication Manager IP telephony software and the Avaya Converged Communication Server, an application that enables SIP (Session Initiation Protocol) services and extends the value of a company’s investment in its network.

“Citel is proud to have obtained this important milestone with Avaya,” said Mike Robinson, CEO of Citel. “Now, enterprises with multiple locations and PBX handsets from multiple vendors can connect seamlessly to Avaya’s robust SIP-based IP platform, reduce total costs and minimize the disruption to their business as they migrate to a voice over IP network.”

Citel is a member of the Avaya DeveloperConnection Program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a member of the program, Citel is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure—
speeding deployment of new applications and reducing both network complexity and implementation costs.

“By offering compliance testing to the many innovative companies like Citel who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

For more information on the Avaya DeveloperConnection Program, visit

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:

About Citel
Citel is the VoIP Migration CompanyTM. Citel enables SMBs, large enterprises and service providers to realize the cost and productivity benefits of IP telephony while at the same time leveraging their existing PBX infrastructure. Businesses with single or distributed locations and PBX vendors can now deploy next-generation IP applications and services at their own pace, with little business disruption. Service providers can deploy hosted IP telephony services quickly, without having to “rip and replace” existing enterprise PBX handsets. Citel is a privately held company with corporate headquarters in Seattle, and development offices in Calgary, Alberta (Canada) and Nottingham, England (UK). For more information, visit


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