United And Continental Offer Options To Customers Affected By Hurricane Irene
CHICAGO – United Continental Holdings, Inc. (NYSE: UAL) today announced travel options for United and Continental customers whose flight plans may be affected by Hurricane Irene. Local airport conditions may lead to the delay or cancellation of certain flights to and from cities along the East Coast, including at the carriers’ hubs at Washington Dulles and Newark Liberty International Airport.
Customers scheduled to travel to the region should check their flight status on their respective carrier’s websites. Additional information about potential flight delays, cancellations and gate changes is available at United’s EasyUpdate service or Continental’s TripAlert service, which provide customers notifications via phone, text or e-mail.
Customers scheduled on flights to, from or through the impacted areas through Aug. 30, may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. Customers may request a refund in the original form of payment for canceled flights. Complete details and eligible travel dates are available at united.com and continental.com.
The fastest and most convenient way to change travel plans is via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier’s website from which their ticket was purchased. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.
About United Continental Holdings, Inc.
United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate an average of 5,765 flights a day to 377 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers more than 21,200 daily flights to 1,185 airports in 185 countries. United and Continental’s more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to UnitedContinentalHoldings.com. For more information about the airlines, see united.com and continental.com
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