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Avista Renews Long-term Services Agreement with HP


HP helps public utility drive innovation for the smart grid age

PALO ALTO, Calif. - HP Enterprise Services today announced Avista Corporation, a Washington-based public utility, has signed a seven-year technology and applications outsourcing renewal agreement to help with its ongoing transition into a digital utility.

As an HP client for almost two decades, Avista, which serves three western states, looks to HP to manage most of its major enterprise systems as well as its data center and workplace environments.

“Along with the rest of the utilities industry, we’re transforming ourselves with digital and smart grid technology while also keeping the lights on and gas flowing for our 359,000 electric and 319,000 natural gas customers,” said Jim Kensok, vice president and chief information officer, Avista. “HP partners with Avista applying its deep applications, technology and industry knowledge to further our digital journey while keeping an eye on managing costs.”

HP will continue to provide Applications Management Services for Avista’s enterprise applications portfolio, including its customer information and work management systems. Under the agreement, HP also will provide Applications Modernization Services that will help replace some of Avista’s custom applications, improving efficiency and creating a path for Avista to continue operating among the lowest cost utilities in the United States.

HP also will continue delivering Data Center Services, monitoring and operating about 500 Avista-owned servers in the client’s data center. Managed Mainframe Services will be delivered from HP’s data center in Sacramento, Calif.

Avista uses HP Workplace Services to provide end-user support of approximately 1,600 devices, including PCs, notebooks and handhelds.

“Today’s consumers want a fast and flexible customer experience that’s always on and easily accessible via mobile devices to allow them more control over their energy usage,” said Darl Davidson, vice president, Manufacturing, Energy and Life Sciences, HP Enterprise Services. “HP is uniquely skilled in supporting Avista’s current technology and will use its deep applications and industry expertise to help Avista to quickly respond to its customers’ needs.”

In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with everything they need, instantly.

Learn more about how organizations can get started on an Instant-On Enterprise journey at HP’s premier client event, HP DISCOVER, Nov. 29 - Dec. 1 in Vienna, Austria.

About HP

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