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Jewel Dunn’s River Shines with Adaco .NET


In a land of all-inclusive resorts, the Jewel Dunn’s River is, true to its name, a standout. Yet when Ambridge Hospitality first took over the resort in 2010 and reopened it in September, requisitions were handled manually for the first six months. With the implementation of Adaco .NET, however, the resort’s purchasing operations have been brought into the 21st century.

“Now I know how much I have to spend tomorrow,” said the Jewel Dunn’s River Executive Chef Ravi Anne. “That is essential information because my budget is based on projected occupancy,” explaining that he may not have known that figure when the ordering day began under the manual system.

Jewel Dunn’s River sits on an unspoiled beach and supports four kitchens serving five restaurants (including a 24-hour cafe) and five bars. Chef Ravi’s sous chef does most of the ordering every morning. In total there are four kitchen professionals who use the software.

“Management is happy because our budget is always aligned,” Chef Ravi says. With Adaco, he says, it is possible to be more flexible in an all-inclusive environment—allotting slightly more per person in low-occupancy months and a slightly less in high-occupancy months—when bulk buying can stretch menus. “One thing is for sure, it is helping me get control of my budget,” he said.

Chef Ravi’s favorite feature is the search function. “It’s the best thing ever, don’t have to switch screens. When a product arrives I don’t have to search for who ordered it and when—I just start typing a word and the item comes up automatically.”

Since deployment just 30 days ago it’s made requisitioning painless and more accurate. “It’s very user-friendly, the screens are easy to read, the reports are very detailed. Our cost controller agrees. She used to stay until sometimes 2:00 a.m. to post the day’s orders. Now she leaves at a normal time, and this is a compliment to Adaco’s capability,” said Dalton Francis, IT Manager for the Jewel Dunn’s River.

“The staff was eager to learn and grasped the possibilities of our platform quickly,” said Eddie McDonough, Vice President of Sales for Adaco. “This helped Adaco better understand the all-inclusive environment, as we are committed to long-term enhancements based on our experience with our customers.”

About Adaco
Adaco is the industry leader in hospitality procurement, management and optimization. Adaco software improves efficiency and eliminates labor-intensive manual and paper-based processes. Adaco .NET™ supports 160 regions around the world, and the company’s solutions are used in more than 54 countries. Adaco has focused exclusively on the hospitality industry since 1985. For more information, please visit


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