Sigma Systems Enables Service Transformation for Denmark’s YouSee
Service Management Platform eliminates operational silos for the country’s largest cable operator, while delivering automation of valued service bundles
Management World 2011, Dublin - Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, today announced YouSee, a subsidiary of TDC A/S and the largest cable operator in Denmark, has deployed Sigma Systems’Service Management Platform (SMP) to support the operator’s high-speed data, VoIP and mobile broadband services throughout the country.
“Prior to deploying the Service Management Platform, our services were provisioned in silos and activation processes were not integrated,” said Jan Smith, vice president of product development at YouSee. “Now, our service bundles are unified in one OSS system, which Sigma Systems could provide, allowing us to rapidly rollout new offerings and reduce our costs. We look forward to continuing our partnership with Sigma Systems as we add services like video into an integrated OSS system.”
The Sigma Systems’ Service Management Platform delivers the order management, service provisioning and activation for YouSee’s growing services portfolio and multi-play service bundles. With the Service Management Platform, YouSee can utilize a single platform to introduce additional services to their catalog, while still maximizing profitability and delivering a more personalized customer service experience.
“Eliminating service silos and having one integrated view of all services across the network are key elements of a complete service transformation for next-generation operators,” said Tim Spencer, president and COO of Sigma Systems. “In working with customers like YouSee, it is crucial that we deliver this unified platform and help them to become more operationally efficient, while enabling them to effectively scale and manage their business.”
YouSee is the largest TV distributor in Denmark and provides TV signals for approximately 65 percent of all Danish households. YouSee offers cable TV, IPTV, broadband services and telephony. YouSee is a subsidiary of TDC A/S.
About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma Systems’ powerful solutions enable the world’s Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through communications and entertainment services—over any access technology to any device. The company’s award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. NGOs around the globe — including Bell Aliant, Cox, Rogers, TELUS, YouSee, NETServiços, Technology Networks, iTSCOM and ZON Multimedia — trust Sigma Systems for service transformation and innovative solutions with market-leading expertise for the delivery of today’s—and tomorrow’s—new services. For more information about Sigma Systems, visit http://www.sigma-systems.com and follow the company on Twitter at http://twitter.com/sigmasystems
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