Bigelow Components Corporation Identifies Traits of True Partnership Between Supplier and Customer
(Springfield, New Jersey, January 18, 2010) Many companies manufacture the same products or parts; some even manufacture the same custom products and parts. So…if a manufacturer is in the market for a specific product and has options when it comes to suppliers of custom-made parts, how does that manufacturer decide where to go? What are the selection criteria for narrowing down the choices? And how does a manufacturer ultimately decide the supplier of choice?
It’s probably safe to say that reputation plays a key role in the decision-making process. After all, no manufacturer is going to stake their reputation on a supplier who can’t deliver or one who delivers inferior quality products.
And it probably goes without saying that the timing element is critical as well. If you’ve been promised a certain delivery date, you don’t want to be the one following up on the whereabouts of a part or product on the day after the date you were promised, especially if you’re using that part to produce another link in the supply chain. Let’s face it, one missed date could conceivably result in the proverbial “domino” effect.
The Global Materials Manager for one of Bigelow’s larger customers commented, “Bigelow Components is a highly valued associate in our supply chain. Bigelow has been a reliable and dependable provider of quality products - delivered on time - for many years. One distinguishing characteristic of Bigelow Components is their excellent service level and their continued commitment to provide exceptional quality, delivery and service.”
Bigelow Components Corporation understands that it’s important to build quality custom cold-headed parts and long-term relationships with its customers. They’ve been providing the highest quality precision parts, innovative cold-heading solutions and responsive service for more than 50 years. While they understand the importance of price, particularly in a challenging economy, they also understand that price means little if quality and service are lacking, especially when the competition has it all.
According the Director of Purchasing and Sales for another of Bigelow’s customers, “Bigelow Components Corporation has been a supplier for a dozen years. They provide a quality component on time and at a competitive price. Their continued performance and support is paramount in helping us maintain our competitive position in today’s global automotive marketplace.”
Custom solutions. Quality products. Reduced costs. Unparalleled service. That’s what part-nership is all about. And that’s what every company should strive for, especially when price isn’t the only concern.
About Bigelow Components Corporation
Bigelow Components Corporation, located in Springfield, NJ has been providing the highest quality parts, innovative solutions and responsive service for more than 50 years. The company provides cold heading and stamping services to manufacturers that require precision custom components for product assembly. For more information, visit www.bigelowcomponents.com or contact Brett Harman at (973) 467-1200 or by email at firstname.lastname@example.org.
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