Adaco Helps Newly-Branded Wyndham Kingston Modernize Procurement in Short Order
With a resort-like ambience, the Wyndham Kingston Jamaica is an oasis in the heart of Kingston’s financial and diplomatic district. An 18-story high rise with more than 16,000 square feet of event space rises amid 7.5 acres of manicured lawns, lush night-it gardens and cascading waterfalls. Inside are 303 rooms suitable for business travelers or vacationers, with amenities that include a 24-hour fitness center and six food and beverage outlets.
Until last July the property was flagged as a member of the Hilton chain. When the hotel’s owners of two years made a deal with Wyndham, the surprise announcement left staff only days to transition from one procurement system for another.
“We find that we much prefer Adaco,” said Andrew Foster, Purchasing Manager for the property for the past two years. “It is a much more user-friendly system than we were using. Crash course as it was, we were learning a new system while we were running a live operation. We still haven’t been able to explore all aspects of the system, but we also know it’s a lot more flexible than what we are used to.”
Foster said there was just enough time to export spreadsheet-formatted inventories and ordering histories from the Hilton system and import them into Adaco.
“We would have preferred a more orderly migration, and not all of our outlets have been put into Adaco yet, we have eliminated a lot of paper generated by the previous system, including all the three-part forms that we did requisition on,” said Foster, who said the reduction in paper dovetails nicely with the objectives of Wyndham Worldwide’s award-winning sustainability program, www.wyndhamgreen.com. Foster said that there are more than 60 users on the Adaco system, including housekeeping and engineering procurement as well as all the property’s food, banquet and beverage needs.
“The Wyndham Kingston management recognized and seized this opportunity to streamline and optimize its procurement practices,” said Eddie McDonough, Vice President of Sales for Adaco. “We worked closely with the staff at all levels, providing everything from technical assistance to training, and we do not believe any other procurement system could have provided such a straightforward and accurate transition, though a large part of the success is also due to the Wyndham staff’s diligence and enthusiasm.”
Adaco is the industry leader in hospitality procurement, management and optimization. Adaco software improves efficiency and eliminates labor-intensive manual and paper-based processes. Adaco .NET™ supports 160 regions around the world, and the company’s solutions are used in more than 54 countries. Adaco has focused exclusively on the hospitality industry since 1985. For more information, please visit www.adaco.com.
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