Sennheiser Communications’ Solutions Now Rated "Avaya Compliant"
COPENHAGEN, Denmark - Sennheiser Communications, a leading supplier of premium headset solutions, today announced that its portfolio of wired and wireless headsets are compliant with communication solutions from Avaya Inc., a global leader in enterprise communications systems, software and services.
Sennheiser Communications headset portfolio helps businesses improve efficiency and create a comfortable working environment. Sennheiser Communications portfolio of wired SH and CC line as well as the wireless DW Series is now is compliance-tested by Avaya for compatibility with: Avaya desk phone 1600 and 9600 series as well as the Avaya one-X Communicator and Avaya one-X® Agent soft phone client.
“With the participation in the Avaya DevConnect Program as Gold-member we are committed to provide better products and marketing strategies to boost sales of professional headsets within the rapid growing UC segment,” said Lars Riis Rasmussen, Strategic Alliance Manager for Sennheiser Communications. “Teaming with Avaya, we know we can provide advantages for all of our mutual customers. On top of that our mutual customers also benefit from Sennheiser Communications leadership in sound quality, comfort and safety in combination with Avaya’s innovative communication solutions.”
One of the companies benefiting from the interoperability of Sennheiser Communications and Avaya solutions is DTKS, Deutsche Telekom Kundenservice (Deutsche Telecom Customer Service) which has just chosen the Sennheiser CC 550 headset for their around 14.000 service center employees. Gero Niemeyer, Head of Customer Service and Telemarketing at DTKS said: “The headset is the key working tool for our employees. For the selection of models; safety, voice clarity and wearing comfort were the most important criteria. The Sennheiser solution has really convinced us on all parameters.”
As a member of the Avaya DevConnect program, Sennheiser Communications can now develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Gold member of the program, Sennheiser Communications is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
“Development partners like Sennheiser Communications are helping Avaya to provide fully tested compliant end-to-end communication solutions,” said Eric Rossman, vice president, Developer Relations, Avaya. “With the increasing deployment of Unified Communications, the interoperability between Avaya’s communications solutions and Sennheiser Communications’ headsets becomes increasingly important in order to provide the best end-user experience and productivity gain among enterprises.”
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About Sennheiser Communications
Sennheiser Communications is the result of a joint venture between the electro acoustics specialist Sennheiser Electronic GmbH & Co. KG and the hearing healthcare specialist William Demant Holding Group. Decades of experience in professional music and hearing healthcare has helped the seven-year-old company produce award-winning, innovative headsets.
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