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Ekaru Expands Healthcare IT Support Services for Electronic Health Records


In response to the growing demand for IT support for medical offices implementing Electronic Health Records (EHR), Ekaru, LLC of Westford, MA has expanded its services to local medical practices.

The delivery of healthcare is undergoing a major transformation with the introduction of Electronic Health Records (EHR). The American Recovery and Reinvestment Act of 2009 has made federal funds available to medical practices who implement EHR and meet meaningful use requirements. With this incentive, many smaller medical practices have now taken on the challenge to implement the new information systems. While the new technology provides the opportunity for a higher level of efficiency, accuracy, and portability, there are many challenges along the way. Ekaru works with medical offices to plan for the necessary computer and network upgrades and also provides long term technical support, including server and desktop support, data backup, and disaster recovery.

To meet the growing demand for services, Ekaru has expanded its staff by adding Jim Buccieri as a new Senior Technology Advisor. Jim Buccieri was previously the Director of Physician Services in the IT Department at Emerson Hospital in Concord, MA where he was responsible for providing IT leadership and technical consulting assistance to physician’s offices with connectivity to the hospital’s technology infrastructure including the electronic medical record system. He contributed to large-scale enterprise migration projects, systems conversions and performance tuning and monitoring of applications/systems and helped set long-range technical direction and capacity plans. Jim has a long term track record in IT and he adds strength to Ekaru’s healthcare focus and to its overall technology support services. “Medical offices need to know that we understand their environment, beyond the bits and bytes of technical detail, and with Jim on board, we know we can deliver a higher level of service,” said Ann Westerheim, president of Ekaru.

Ekaru has been a leading provider IT support services, hosting, and data backup to small businesses in the greater Boston area since 2001. Headquartered in Westford, MA, Ekaru, LLC provides strategic hands-on technology services for small business and mid-sized businesses. The company has the technical knowledge to keep business systems running smoothly and the business technology perspective to advise on IT growth planning as a business expands. Ekaru is a Microsoft Certified Partner, a Microsoft Small Business Specialist, and a WBENC certified woman-owned business. For more information, visit the web site at or call 978-692-4200.


 IT Service
 Computer support
 Electronic Health Record
 medical office

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