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American Express Selects EMC to Provide Managed Services for Its Distributed Storage Environment


Multi-Year Agreement Enables American Express To Maximize IT Flexibility and Performance While Improving Cost Structure

Hopkinton, Mass.-Wednesday, April 12, 2006, EMC Corporation, the world leader in information management and storage, announced today that American Express has signed a multi-year services agreement with EMC to manage American Express’ distributed storage environment, which is comprised of its core business-critical applications and thousands of servers. With comprehensive onsite managed services, EMC will provide American Express with high performance, flexibility and efficiency throughout its distributed storage environment.

“Our distributed environment has thousands of servers and supports a cross section of all our applications – from utility services such as email to our core business applications,” said Matthew Robinson, senior vice president, Technology Infrastructure at American Express. “We sought flexibility for the way we manage our infrastructure and to tier our data storage according to performance, availability and price requirements. We have a longstanding relationship with EMC and are confident they can efficiently and effectively manage our storage environment.”

“American Express has always been an industry leader when it comes to IT innovation and maximizing business performance,” said Derrell James, senior vice president, EMC Technology Solutions. “EMC Technology Solutions group is excited to be working closely with American Express and providing the people, best practices, and best-of-breed services to plan, implement and manage a cost-effective solution.”

American Express partners with leading global IT vendors to support its operational infrastructure and to help manage a portion of the company’s non-network infrastructure. The company selected EMC’s Technology Solutions group to provide managed services to help maximize performance of the distributed storage environment, while increasing flexibility with regard to its capabilities and cost.

About EMC

EMC Corporation (NYSE: EMC) is the world leader in products, services, and solutions for information management and storage that help organizations extract the maximum value from their information, at the lowest total cost, across every point in the information lifecycle. Information about EMC’s products and services can be found at

About American Express

American Express Company ( is a leading global payments, network and travel company founded in 1850.
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