Tieto and Severstal Infocom sign an agreement on application management services
Tieto and Severstal Infocom have made an agreement on application management services. Tieto provides Oracle EBS ERP system related support services for the Dearborn steel mill of Severstal North America. The services are implemented in cooperation with Severstal’s subsidiary Severstal Infocom and the US IT services company Perot. In addition to service desk and expert support Tieto provides services for the further development of Severstal’s EBS based solution. The agreement became effective on 1 February 2010.
Evgeny Charkin, CIO of Severstal and Chairman of the Board of Severstal Infocom, said: “Severstal Infocom selected Tieto Russia as a partner because of cost efficiency and fit of competencies needed for non-stop metal production. Tieto replaces our former US-based IT service provider. The 24/7 support of the Oracle EBS for the Severstal US Steel Mill in Dearborn, is business critical.”
Tuomo Summanen, Country Manager, Tieto Russia and CIS, said: “At Tieto Russia, we are proud to work with the leading international steel and mining company Severstal. Tieto’s service governance model has been developed to meet customers’ requirements on flexibility, quality and efficiency. Tieto’s service centrer in St. Petersburg provides the bilingual first tier services, supported by our global service centres as well as Severstal Infocom’s own services.Collaboration between the two companies is seamless.”
Tieto is an IT service company providing IT, R&D and consulting services. With approximately 17 000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. We specialize in areas where we have the deepest understanding of our customers’ businesses and needs. Our superior customer centricity and expertise in digital services set us apart from our competitors. www.tieto.com
Severstal is an international steel and mining company with a listing on the Russian Trading System (RTS) and on the London Stock Exchange (LSE). Severstal combines the growth potential of Russia’s emerging market with the margin sustainability of an international steel producer. The company currently operates facilities in ten countries and employs a workforce of 92 000. Severstal has three business divisions: Resources, Russian Steel and International. Its strategy focuses on high value-added products in niche markets and of acquiring assets in the USA, Italy, France and the UK has enabled Severstal to realize greater earnings than other Russian steel producers. Severstal is one of Russia’s largest producers of iron ore and coking coal. In Russia Severstal is the prime high-quality supplier of flats, longs and steel pipes for the construction, automotive, machinery, and oil & gas industries. Severstal is one of the majors in the US, Italy and France with premium customers in the automotive, energy, construction, household appliances, and packaging industries. www.severstal.com
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