Solaris Health System Turns to Xerox to Reduce Costs, Maximize IT Investment

ROCHESTER, N.Y. – Healthcare institutions charged with cost cutting, improved patient satisfaction and overall operational efficiency are turning to Xerox Corporation (NYSE: XRX) for help. Solaris Health System, in Edison, N.J., will save more than 20 percent on costs associated with printing, storing and sharing documents, as one of Xerox’s newest managed print services (MPS) clients.

Xerox will deploy an MPS strategy to help Solaris reduce IT infrastructure costs across its network of seven healthcare facilities by consolidating the number of output devices like printers, copiers and fax machines and providing pre-emptive service for all equipment regardless of vendor. Solaris will also use Xerox’s expertise in business process outsourcing to improve the flow of information through its medical network by integrating document management strategies with existing health information system (HIS) applications and technology.

“By changing how we merge, store and use our data, Xerox will make it possible for our physicians to have the information they need when they need it, and deliver a positive experience to our patients,” said Miroslav Belote, director of Information Systems, Solaris Health System.

Using MPS to redirect print jobs to the most cost-effective machine, Solaris will meet environmental sustainability goals to reduce paper use, power consumption and landfill waste. The health system will also benefit from onsite Xerox document advisors to help with more effective patient communications and regulatory forms. By printing documents on demand in the print shop, Solaris will eliminate piles of hard-copy forms taking up costly warehouse space.

Xerox will design training programs and change management procedures to help employees successfully adapt to new technology and work processes.

“The healthcare industry faces tremendous pressure to provide superior services, manage data and comply with industry regulations on limited budgets,” said John B. Jones, vice president, Healthcare Providers, Xerox. “By relying on Xerox’s expertise in document management, healthcare organizations are saving money and freeing up resources to focus even more on what matters most: providing exceptional care to their patients.”

As the largest provider to manage all document and business process needs within a healthcare organization, Xerox is helping healthcare organizations like Methodist Healthcare, University of Pittsburgh Medical Center, Marin General Hospital and White Memorial Medical Center intelligently organize information – from both paper and electronic sources. Through ACS, A Xerox Company, Xerox manages all aspects of healthcare programs, healthcare IT, clinical workflows, administration and patient accounting, care and disease management, and business office and revenue cycle operations.

Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the “Magic Quadrant for Managed Print Services Worldwide1” for 2009 and the company was recognized as a leader in IDC’s 2010 MPS MarketScape report2.

About Solaris Health System
Solaris Health System encompasses a wide array of organizations, services and facilities in the Central New Jersey area. The system includes acute care hospital JFK Medical Center, inpatient and outpatient rehabilitation centers, nursing and convalescent facilities and specialized treatment programs.

About Xerox
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

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Customer Contact:
For more information about Xerox Global Document Outsourcing, visit http://www.consulting.xerox.com/ or call 800-ASK-XEROX, ext. 947.

Note: 1Gartner “Magic Quadrant for Managed Print Services Worldwide” by K. Weilerstein, et al. August 21, 2009. 2IDC “IDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis.” Doc # 222872, April 2010.