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iomart Hosting and IPG Systems team up to protect shopping malls from costly claims


iomart Hosting provides critical support for IPG Systems innovative software

iomart Hosting and IPG Systems have combined their hosting and information management expertise to ensure that major shopping centres in the UK can maintain high levels of safety and compliance and have the information needed to properly defend themselves against insurance claims.

IPG Systems provides its management information software to some of the world’s most prestigious shopping destinations including five of the UK’s largest shopping centres such as Bluewater in Kent and Manchester’s Arndale Centre. The software allows owners and contractors to manage retail assets and centre locations by monitoring the work of cleaning, security, and mechanical and electrical teams whose tasks can then be distributed via mobile handsets for team members to record their work.

In addition to providing clients with greater transparency and higher levels of employee ownership, these reports help measure health and safety compliance. In fact, in a single year, one of IPG Systems’ largest clients used the software to successfully defend itself from over a dozen personal injury claims. This was achieved by using IPG’s software to document that employees had made regular checks and met the Service Level Agreements for the relevant health and safety inspections.

IPG Systems has signed a two year deal with iomart Hosting to ensure that this software is supported in the cloud 24 hours a day, 7 days a week.

Sarah Haran, MD of iomart Hosting, said: “By the nature of their business IPG Systems’ clients can often be hit by insurance claims; for instance if someone trips and falls in one of their shopping centres. Our fully managed hosting service provides constant and critical support so that their software can track if health and safety procedures have been followed correctly in those circumstances.”

Karen Johnson, programme manager for IPG Systems, said: “Our focus is to help our clients map the DNA of their business processes whether they are running a huge shopping centre, an office block or a hospital. We decided to use iomart Hosting because they align with our principles of providing excellent client service, value for money and innovation.”

“Our 100% business uptime guarantee is absolutely vital to companies such as IPG Systems, where they are in turn providing an essential round the clock service via their software.” added Sarah. “At the end of the day both iomart Hosting and IPG Systems are providing their clients with peace of mind.”

iomart Hosting owns and operates its own resilient network of five UK data centres and earlier this year announced a raft of newly won managed hosting contracts worth a total of £1.6million.

Based in Farnborough, Hants, IPG Systems has gained industry recognition for their technology and innovation with awards from BIFM (British Institute of Facilities Management) and PFM (Premises and Facilities Management) and has been nominated for HSBC’s Startup Stars. It was the first company to deliver facilities management software via the web, and continues to provide leading solutions with the first iPhone application which integrates information across sales, energy, waste, parking and footfall information.

Notes to editors

About iomart Hosting
iomart Hosting is one of the UK’s leading providers of hosting services. From a single server through to private cloud networks, iomart specialises in the delivery and management of mission-critical hosting services, enabling customers to reduce the costs, complexity and risks associated with maintaining their own web and online applications.
By physically owning and managing its own network infrastructure, including five state-of-the-art data centres in the UK, it offers world-beating levels of service to its customers.
For more information visit

About IPG Systems

IPG Systems is one of the world’s leading software and services companies and is dedicated to delivering Innovation, improving Productivity and generating sustainable Growth for our clients. The company develops mobile and web-based software which bridges across business functions to facilitate greater transparency, collaboration and benchmarking. IPG Systems operates across technologies and operating systems to provide on-line reporting and performance dashboards showing the information needed to make clear connections between strategic plans and day-to-day realities. IPG Systems is the preferred partner across a wide range of sectors including some of the world’s most respected companies in retail, commercial property, healthcare and security. For more information visit


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