Old National Bank awards multi-year online banking agreement to NCR
NCR APTRA Online Banking and Web Hosting Services chosen for industry-leading service commitments and customizable online banking solutions
DULUTH, Georgia – NCR Corporation (NYSE: NCR) today announced it has won a competitive bid to extend its e-commerce partnership with Old National Bank, a $7.8 billion financial services organization headquartered in Indiana. The partnership enables Old National Bank to leverage NCR’s Web Hosting Services and APTRA Online Banking solution. This provides the bank with a secure and scalable platform to deliver convenient online banking services to their customer base, which they expected to double over the next year alone.
APTRA Online Banking enables Old National Bank’s customers to access their accounts online and perform financial transactions such as paying bills, checking balances and receiving notifications. Over the past 11 years, this scalable software solution has supported Old National Bank’s sustained customer growth, from 20,000 in 1999 to more than 144,000 today. That total is expected to double in the next 12 months.
NCR guarantees Old National Bank 99.9 percent system availability. In addition, NCR has a dedicated disaster recovery environment for Old National Bank that ensures system service restoration within 24 hours of a crisis.
“As a financial institution it is critical that we deliver reliable, secure and customizable solutions to our customers. NCR proved to be the company that could meet those needs and uphold our customer service standards,” said Jim Weeast, Chief Information Officer, Old National Bank. “NCR’s APTRA Online Banking provides us with a customizable solution that can handle our dynamic and fast-growing online customer base.”
APTRA Online Banking provides a roadmap to enable banks to introduce NCR APTRA Mobile Banking and meet consumer demand to manage their finances when and where they want by delivering converged services across multiple banking channels. This includes, for example, using NCR APTRA eMarketing multichannel offer management software to deliver targeted, personalized promotions to consumers across multiple branch, call centre, mobile, online and ATM banking channels. It provides the insight to track and adapt to consumers’ presence in these channels and their communication preferences.
“NCR’s partnership with Old National Bank demonstrates our capability to deliver enterprise software solutions that deliver a merged channel experience for the end user, including the online banking channel,” said Michael O’Laughlin, vice president and general manager, NCR Financial Services.“We look forward to working with Old National Bank to integrate successful banking solutions that will help their business grow and continue offering outstanding customer service.”
About Old National
Old National Bancorp, which celebrated its 175th anniversary in 2009, is the largest financial services holding company headquartered in Indiana and, with $8.0 billion in assets, ranks among the top 100 banking companies in the United States. Since its founding in Evansville in 1834, Old National has focused on community banking by building long-term, highly valued partnerships with clients in its primary footprint of Indiana, Illinois and Kentucky. In addition to providing extensive services in retail and commercial banking, wealth management, investments and brokerage, Old National also owns one of the largest independent insurance agencies headquartered in Indiana, offering complete personal and commercial insurance solutions. For more information and financial trend data, please visit the company’s website at oldnational.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
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