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BT reveals job training and work placement schemes


7,200 contact centre employees to undertake Apprenticeship Framework training
3,000 young people to be offered improved work experience placements

BT today set out measures it is taking to help young people into work along with initiatives to ensure that those in employment receive certification through work training schemes. The measures have the potential to assist more than 10,000 people and therefore support the aims of the “Backing Young Britain” campaign.

The company, which is one of the UK’s largest employers, is working closely with other employers and Business in the Community (BiTC) on a new initiative, Work Inspiration. This scheme will see approximately 3,000 young people gain improved work placements with BT. These placements will provide those people with an insight into the world of work and help them decide which career they want to pursue.

BT also revealed it has already launched a major training programme that will see more than 7,200 of its contact centre employees undertake accredited learning and receive an Apprenticeship certificate. This training programme is in addition to BT’s apprenticeship scheme which sees hundreds of young people recruited every year. The programme will see BT become one of the top five private sector providers of Apprenticeship Frameworks.

Sir Michael Rake, BT Chairman, said: “We are very keen that young people have the chance to spend time with BT before they embark on their careers. Work placements can help young people decide where their future lies and so this improved scheme has our full support. We are also keen that our employees receive training and so can gain apprenticeship qualifications. We do this because it is good for our business, it is good for our employees and it is good for young people. We are proud to be a Work Inspiration employer and proud to support Backing Young Britain.”

BT has a wide variety of projects that support young people. They include;
• BT is working with Business in the Community, the CBI, the DCSF and many other employers to build up the quantity and quality of work placements offered to young people. As a Work Inspiration employer, BT is piloting a range of approaches including holding its own ’Big Conversations’ with colleagues across the business over the coming months.

• BT is working with SMEs and Social Enterprises to bring together young people and SMEs/entrepreneurs through a new federated Work Inspiration programme where BT shares the administrative burden and enables a young person to experience both a large multi-national and a SME during the course of their placement. Our first pilot will take place in April 2010.

• BT offers nationally recognised qualifications and apprentice frameworks, plus the opportunity to take accredited learning receiving apprenticeship certificates.

Work Inspiration

Work Inspiration is a UK wide campaign lead by Business in the Community to help employers turn work experience into work inspiration. By becoming a Work Inspiration employer, business of any size and any sector show their intent to rethink the quality and quantity of their offer to the benefit of both the young people and the employees who volunteer to host them during a work inspiration placement. For further details


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