CA and Covad Communications Group to Share Insight into Next-Generation Service Assurance at TM Forum Management World Americas
ISLANDIA, N.Y., CA, Inc. (NASDAQ: CA) today announced that Unmesh Kulkarni, director of software architecture and delivery at Covad Communications Group, and Rick Schmaltz, vice president of telecommunications at CA, will discuss next-generation service performance and availability management solutions in a session at TM Forum Management World Americas.
Kulkarni and Schmaltz will lead a session entitled “Service Assurance 2.0: Next Generation Service Performance and Availability Management Solutions for IP-Based Converged Environments” on Wednesday, December 9th at 12:00 p.m. ET in room Sebastian 12, CE6.
“Leading service providers around the world rely on uninterrupted service quality, availability and uptime in order to maintain revenues and reduce customer churn,” said Schmaltz. “TM Forum Management World provides the perfect opportunity to discuss strategies and best practices for maximizing efficiency and uptime for customers who depend on these services.”
Providing valuable insights for telecommunications service providers, Kulkarni and Schmaltz will present best practices used at Covad that help ensure business continuity and services’ performance and availability in a converged service delivery environment. The presenters will detail approaches for helping to maximize operational efficiency by focusing on improving underlying operations support systems (OSS) and business support systems (BSS) to address critical issues. Taking examples from Covad’s industry-leading OSS/BSS systems, Kulkarni will discuss how the CA Wily Application Performance Management (APM) solution provides real-time visibility into mission-critical applications and systems for IP-based voice and data services.
At the session’s conclusion, the presenters will be available to answer questions from the audience. Conference attendees are invited to visit CA’s booth #107 to continue the discussion and see demonstrations of CA Wily APM solutions similar to the one used by Covad.
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