TIAA-CREF Wins 13 Best-in-Class Awards from PlanSponsor Magazine Survey

TIAA-CREF, the leading retirement system for people who work in the academic, research, medical and cultural fields, received 13 Best-in-Class Awards for participant and plan sponsor services, according to a survey by PlanSponsor magazine.

TIAA-CREF was cited in categories including retirement services, educational programs, communications materials, and enrollment assistance for participants, and plan sponsor services such as Form 5500 accuracy, responsiveness and regulatory updates.

Many of the best-in-class awards for TIAA-CREF were clustered around “mega” clients, or those with $1 billion or more in client assets.

“The PlanSponsor survey is a strong showing of how capably we manage the retirement plans of our largest, and often most complex, clients,” said Maliz Beams, Executive Vice President and Head of Client Services for TIAA-CREF. “We are committed to providing the best service possible to our 3.6 million individual participants and the 15,000 institutions where they work.”

PlanSponsor conducted the survey between late June and late August 2009 by sending out approximately 35,000 survey questionnaires to defined contribution plan sponsors. Awards were given to the top quartile in each category. The awards reflect service levels, not the performance of TIAA-CREF investment or insurance products.