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Canon U.S.A. Celebrates an Award-Winning Year For Customer Service And Product Quality


Canon U.S.A. Receives Industry Recognition Six Years Running for Outstanding Service and Reliability

LAKE SUCCESS, N.Y., Canon U.S.A. Inc, a leader in digital imaging technology, is proud to announce yet another milestone year with new product introductions and various industry awards. Among its achievements, Canon U.S.A. garnered’s 2009 Readers’ Choice Award for Service and Reliability. For the sixth consecutive year, this prestigious award is the result of Canon’s commitment to customer service and support excellence that is delivered by a dedicated, 100 percent U.S.-based Canon customer service staff.

In addition to the industry awards the Company has received, many of its products have also been receiving awards all year long including several Editors’ Choice Awards from CNET, American Photo,, LAPTOP,, Digital, and Computer Shopper Magazine*.

“As a company, we work hard to earn the respect and loyalty of our customers, so we are proud to be acknowledged for six years in a row with the Readers’ Choice Award for Service and Reliability. We always seek to provide the utmost in service and support before, during and after the sale, and we are honored to receive this award,” said Yuichi Ishizuka, senior vice president and general manager, Consumer Imaging Group, Canon U.S.A.

Canon’s PIXMA and SELPHY printer models have received several awards from media outlets such as LAPTOP Magazine’s Ultimate Choice Award for the PIXMA MX860, BERTL’s Best All-in-One Personal Photo Lab Award for the PIXMA MP980, and the Shopper’s Choice Award – Best Inkjet Printer from Computer Shopper Magazine for the PIXMA iP2600.

Canon’s VIXIA High Definition camcorders have garnered a lot of success in 2009 among consumers and media outlets looking for stunning high-definition video. Three out of “The Best Five Camcorders” chosen by CNET were Canon models; the list included the VIXIA HV30, VIXIA HF200 and Canon XH A1 camcorders. The Canon VIXIA HF S11 was named the “Best Memory Card Camera” by Videomaker Magazine.

Earlier in the year, several Canon products received Hot One Awards from Professional Photographer Magazine including the EOS 5D Mark II Digital SLR camera, EOS Rebel XSi Digital SLR Camera, the SELPHY CP770 photo printer, and the CanoScan 5600F scanner. The Canon EF 100mm f/2.8L Macro IS USM lens, Canon PowerShot S90, Canon EOS Rebel T1i Digital SLR, and EOS 7D Digital SLR cameras all received a 2009 POP Award from Popular Photography Magazine. Two out of the “Best Five Digital Cameras” chosen by CNET were Canon models; the list included the PowerShot S90 and EOS 5D Mark II Digital Cameras.i

In addition to the Hot One Award, the EOS 5D Mark II SLR has received numerous awards in 2009 including Wired Magazine’s Camera of the Year, 2009 Select Award for Camera of the Year from, The Best of What’s New – Grand Award Winner for Gadgets from Popular Science, Outside Magazine’s Gear of the Year: Digital Camera, and Videomaker Magazine named the EOS 5D Mark II the Best DSLR that Takes Video.

Also, Canon has received “Outstanding” accolades from Buyers Lab, Inc. (BLI), a leading independent office equipment test lab, for its imageRUNNER, imageCLASS, imagePROGRAF and imageFORMULA product lines. This year’s award-winning products included the imageRUNNER 5050N (BLI’s Pick for Outstanding 41-to-50ppm Monochrome MFP), the Color imageRUNNER C1022i (Pick for Outstanding Small Workgroup Color Multfunction Printer), the imagePROGRAF iPF755 (Pick for Outstanding Wide-Format Color Inkjet Multipurpose Printer), the Color imageCLASS MF8450c (Pick for Outstanding Small Workgroup Color Multifunction Printer) and the imageFORMULA ScanFront 220eP (Outstanding Achievement Award).


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