Enhanced net telephony services for Ziggo customers

Nokia Siemens Networks expands and optimizes the operator’s VoIP network

Ziggo customers will soon enjoy improved Internet telephony services with value-added features such as three-way conferencing and a unified voice mail system. The Netherlands’ largest TV and Internet service provider has chosen Nokia Siemens Networks to expand and upgrade its VoIP network to improve its efficiency and reliability.

“We are focusing on the optimization of our VoIP network to provide consistent and advanced services to our customers. A more efficient and reliable network will also lower our operational expenses,” said Dick Radstaak, Senior Network Architect, Ziggo. “Network expansion, improved reliability and the highest service availability have been the main drivers for this important project. Nokia Siemens Networks has proved to be the best suitable partner to achieve our goals.”

Nokia Siemens Networks will upgrade, expand and optimize Ziggo’s complete VoIP network to enable easy and fast implementation of new services, including a simplified, user-friendly voice mail platform that also features email notification about voice mail messages.

Providing a turnkey solution, Nokia Siemens Networks will also ensure seamless interworking with Ziggo’s existing network. Nokia Siemens Networks will lower operational costs for the service provider by streamlining its network operations, reduce network complexity and will provide full maintenance support.

“VoIP offers cost savings and flexibility to business and home users. We see the demand for IP-based communications continuing to grow and service providers such as Ziggo need to stay ahead of the market by offering advanced services to their customers,” said Marcel Legtenberg, Account Manager, Nokia Siemens Networks.

Nokia Siemens Networks provided consulting support and worked with Ziggo on the joint architecture and network roadmap. Deliveries of the solution will begin in October 2009 and it will be taken into commercial use during the first half of 2010.