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New FaultWire® Manager Released - Provides Instant Information and Solutions for Confusing Windows Error Messages


Mountain View, CA (October 13, 2009) – FAQware®, today released its’ brand new FaultWire® Manager software for Windows. It provides instant solutions and information on warnings, errors and crash messages. The FaultWire Manager is unique in providing extensive information on both Windows and application problems with a single click.

“Users are frustrated with the many warnings and error messages that fail to explain clearly what is wrong and how to correct it. Worse, they have to manually re-type these messages to communicate the issue with others or to enter a web search for a solution.” said Frank van Gilluwe, President of FAQware. “With the FaultWire Manager, users get one-click access to extensive information and solutions specific to the issue at hand.” explained van Gilluwe.

The FaultWire Manager is available in two editions, a free Basic edition and a low-cost Pro edition. Both editions provide a single-click FaultWire solution button on dialogs of interest.

The user simply clicks on the FaultWire button to open a solution page on the FaultWire website. This page is unique to the specific message and message source. FaultWire’s Patent Pending SmartFilter™ technology removes variable message information such as filenames and dates so the same message with minor different content always arrives at the same FaultWire page.

The FaultWire page delivers solutions and technical information about the issue. It also identifies the company that generated the message along with how to contact the company for downloads and support. Additional features shows how often the issue occurs, links to a forum for this specific issue, and a mini web-search for more about the issue.

FaultWire Pro includes additional features for the advanced user and corporate environments such as creating an instant email with critical error information, history log, and more.

FaultWire Basic is available as a free download and includes a 3 month complimentary subscription. FaultWire Pro is available for an introductory price of $14.98 and includes a one year subscription. One year renewal subscriptions are $5.95. See for more details.

The FaultWire Manager works with all versions of Windows 7, Vista and XP.

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