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Xerox/Fuji Xerox in Leaders Quadrant of 2009 Managed Print Services Report


TOKYO – Xerox Corporation and Fuji Xerox Co., Ltd. have been positioned by Gartner, Inc., in the Leaders Quadrant of the 2009 Magic Quadrant for Managed Print Services (MPS) Worldwide Note 1.

The Magic Quadrant is a proprietary research tool developed by Gartner that offers visual snapshots of a market’s direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute.

As the market leader in MPS Note 2, Xerox/Fuji Xerox work with clients like Procter & Gamble, Reuters, Sun Microsystems, KeyCorp and RTA(The Roads and Traffic Authority) to reduce operational costs by up to 30 percent and get more out of the print infrastructure they’ve invested in – from the office to the print shop to the virtual workplace Note 3.

“Xerox’s position in the Leaders Quadrant of Gartner’s Magic Quadrant validates the strength of our offering, especially in these challenging economic times,” said Masaki Okano, president of Fuji Xerox Global Services that covers Japan and Asia Pacific. “In addition to short-term cost savings, our MPS clients around the globe boast the long-term results of a successful partnership with Xerox including enhanced productivity, increased compliance and reduced energy consumption. One of our strengths includes our capability to provide consistent services worldwide together with Xerox despite of customers’ sizes-from local, national to multinational. We continue to offer a wide range of document outsourcing services beyond MPS.”

Founded on rigorous, data-driven Lean Six Sigma-based methodologies Note 4, Xerox/Fuji Xerox’s suite of MPS offerings helps clients better manage the volume of documents flowing through the organization – and the costs associated with printing, sharing and updating them. For small businesses to global enterprises, Xerox and Fuji Xerox optimize the use of multi-vendor output devices, like printers, fax machines and copy machines, and delivers change management support so employees can successfully adapt to new technology and work processes. Both companies also help clients meet environmental goals by reducing paper use, decreasing power use and eliminating landfill waste.

Gartner first introduced the MPS category of its Magic Quadrant report last year to help provide guidance to Gartner clients who are evaluating MPS vendors and solutions.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Note 1 Gartner “Magic Quadrant for Managed Print Services Worldwide” by K.Weilerstein, et al. August 21, 2009.
Note 2 MPS (Managed Print Service) is an outsourcing service to manage organizations’ print environment with office equipment such as printers and multifunction devices, as well as print-related work processes.
Note 3 Telework and mobile work environments.
Note 4 Lean Six Sigma is a management quality control technique that is a combination of lean manufacturing, a production practice to streamline operations by eliminating waste, and six sigma, business management strategy that establishes solid business processes.


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