Deliver Your News to the World

Sierra Wireless to launch hosted remote management service for AirLink™ product line


ACEnet Services edition simplifies remote management and lowers the total cost of ownership for wireless M2M deployments

VANCOUVER, Canada – Sierra Wireless (NASDAQ: SWIR - TSX: SW) today announced the latest enhancement to its suite of ACEware™ web-based device management platforms, ACEnet Services edition. Using a software-as-a-service (SaaS) model, ACEnet Services offers customers a secure hosted platform to comprehensively configure, control and manage their entire deployment of AirLink devices using a standard web browser.

ACEnet Services edition leverages nearly a decade’s worth of Sierra Wireless experience and proven success in providing comprehensive remote management for unattended devices in field locations and provides customers a fully functional enterprise-grade remote management platform that easily scales as the customer deployment grows.

As is the case with the entire ACEware suite, ACEnet Services edition is tightly integrated with ALEOS™ embedded intelligence, which powers the AirLink product line and provides session persistence, embedded machine protocols, extensive routing features, IP security and many other key features. Coupled with ALEOS, ACEnet enables customers to monitor device status and performance on demand as well as configure and control their AirLink devices – whether they manage a handful of gateways or thousands at once – using a single interface from anywhere with Internet connectivity.

Long term reliability and simplicity are cornerstones of every successful M2M deployment. The common software platform across the AirLink product line simplifies the deployment for IT teams by enabling them to configure and manage all of their AirLink devices from a single interface. For customers with broad M2M implementations, this translates into managing different types of devices (in-vehicle platforms, M2M gateways and enterprise routers) with one application, which drastically reduces cycle times and cost.

“Launching a comprehensive hosted ACEnet Services offering is an exciting and significant milestone for Sierra Wireless, our channel and our customers,” said Justin Schmid, vice president of the Mobile and M2M Group for Sierra Wireless. “In a time when companies are particularly interested in working more efficiently and reducing both capital and operating expenses, this powerful, yet easy-to-use remote management service can help our customers quickly realize that objective and lower the total cost of ownership of their wireless M2M solutions.”

Simple Access to Rich Feature Set

ACEnet Services edition is a powerful browser-based remote management platform that simplifies managing complex M2M solutions by combining a very rich feature set with the simplicity of a hosted platform. By providing IT managers with a summary view of the real-time status of all deployed gateways and routers, ACEnet Services empowers them to monitor and manage their entire solution. Since different types of devices have different configuration needs, managers can assign group settings and apply specific firmware and rules to various gateways and routers. Users can set up multiple schedules to perform firmware updates and configuration changes for targeted groups of devices, and these schedules can be set up as either a one-time or a recurring event. Finally, ACEnet Services edition offers a secure login for each authorized user, which an administrator can set for varying levels of access.

Scalable Remote Management

When deploying a cellular M2M solution, scalability is a key attribute to consider. Customers can remotely access and manage individual AirLink intelligent gateways and routers with ACEmanager, the remote configuration utility embedded in ALEOS and included in each AirLink product. However, as an M2M solution commercializes and becomes a critical part of daily operations, there is an increased need to efficiently manage the entire deployment, making ACEnet Services essential. Given the high degree of integration and commonality, the transition from ACEmanager to ACEnet Services edition has been designed to be seamless and simple for customers.

Beta trials of ACEnet Services edition are underway and support for ACEnet Services is included with all currently shipping AirLink gateways and routers. Commercial terms are expected to be available in late 2009.

For more information about the Sierra Wireless line of AirLink devices, ALEOS and ACEware please visit To contact the Sierra Wireless Mobile and M2M Sales Desk, call 1-510-624-4200 in North America, +44 208 622 3015 in Europe, Middle East and Africa or email

Note to editors:
To view and download images of Sierra Wireless products, please visit

About Sierra Wireless
Sierra Wireless (NASDAQ: SWIRTSX: SW) products connect people and machines to wireless networks around the world. We offer an advanced, comprehensive product line, addressing consumer, enterprise, original equipment manufacturer, and specialized vertical industry markets. We also offer a wide range of professional and operated services. Our solutions are used for mobile computing, transportation, industrial M2M (machine-to-machine), enterprise, residential and consumer communications applications. For more information about Sierra Wireless, visit

“AirLink”, “ALEOS”, and “ACEWare” are trademarks of Sierra Wireless. Other product or service names mentioned herein may be the trademarks of their respective owners.

Forward Looking Statements
This press release contains forward-looking statements that involve risks and uncertainties. These forward-looking statements relate to, among other things, plans and timing for the introduction or enhancement of our services and products, statements about future market conditions, supply conditions, channel and end customer demand conditions, revenues, gross margins, operating expenses, profits, and other expectations, intentions, and plans contained in this press release that are not historical fact. Our expectations regarding future revenues and earnings depend in part upon our ability to successfully develop, manufacture, and supply products that we do not produce today and that meet defined specifications. When used in this press release, the words “plan”, “expect”, “believe”, and similar expressions generally identify forward-looking statements. These statements reflect our current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and changes in the wireless data communications market. In light of the many risks and uncertainties surrounding the wireless data communications market, you should understand that we cannot assure you that the forward-looking statements contained in this press release will be realized.


This news content was configured by WebWire editorial staff. Linking is permitted.

News Release Distribution and Press Release Distribution Services Provided by WebWire.